I like to think we’re playing some sort of video game during this migration,
and we’ve finally reached the ‘boss’ level and know it’s just a case of landing a certain number of blows, and Tridion will be defeated.
This morning we’ve landed another blow and the council intranet has made the leap from Tridion to Umbraco.
I haven’t been involved in this project, but @oddjones, @mikbeach, Kevin Cann and @dom209 have been the mainstays #h5yr and they’ve some really neat things that have made me smile.
1. How do you feel ? - when the intranet fires up users are asked how they feel, on the surface this seems like a load of new wave w**k but…
there is an icon on the intranet homepage that consolidates and reflects the collective mood of the organisation based on the last hours responses, really ?
I’m interested though whether people will engage with this, by making it ok to say you are not happy at work, how does that then make you feel after you acknowledge it ?,
is the very unhappy button linked to the accounts system to issue your P45 ?, does this then become a metric the organisation can rely on ? can I plot a real time graph of collective mood against surges in the electrical supply to come to the conclusion that a nice cup of tea makes people happy ?
2. My name is, my name is, my name is… - I’ve worked places where honestly more work and thought has gone in to what to call the corporate intranet, than actually the functionality it delivers. In the past I’ve had to tactfully explain to senior management that no ‘Cairn’ might not instantly make alot of sense to the workforce (and me with my track record of naming things). ‘Fish Tank’ was my favourite ever named corporate intranet (to store information you’ll forget after 2 seconds).
Anyway the team here have nicely side stepped this issue by allowing users to personalise the name of the intranet, in their browser, and change it, whenever they like. Does an intranet really need a name ? and it’s another thing that is different, people will put silly things in there, maybe rude things, they will use their imagination to come up with something funnier than the person next to them and already people are talking about and using the new intranet…
3. oooh it’s Metro - all the functionality, interaction, apps news and links are gettable to from sliding the metro panels slightly optimised around top tasks, this is a bit different to your traditional intranet,
I like to think this will make it easier to find the thing they are after rather than workout a nested information architecture, but if people haven’t used windows 8 or the bbc homepage, theres a good chance this will initially stump them.
4. Top tasks - I mentioned top tasks again, the top task for an organisation’s intranet is to push company news to employees, but the web isn’t a ‘push medium’, people still choose to read the intranet or not, you can’t force people to login to the intranet (does your intranet popup when you login to the network ?) and you can’t make people read every announcement. The secret to making staff read your dull corporate announcements is to make them worthwhile to read and easy to identify whether they apply or not to a staff member, and how important they are. Just listing announcements in date order isn’t the necessarily the best way of doing this…
5. Google Chrome Frame - The corporate browser standard is currently IE8, but that doesn’t mean there aren’t many IE7 machines dotted around the network, (even IE6 shudder), A rollout of Google Chrome Frame has made alot of the slidey-metro stuff possible, which is nice, and the flip-side of this, is the new intranet has become a great way to discover machines on the network that aren’t up to the corporate standard :-)
6. Classified ads - For a large organisation having some kind of internal electronic classifieds ads section in the intranet is in my experience the best way to get people to regularly access a corporate intranet, and I’ve seen these section grow and become full of staff banter, so much so that one organisation asked me once to turn off the ‘chat room’, (think of twitter but with childrens bikes for sale…)
It’s a big shift in culture, and a great piece of work by the team in a short space of time
So how many blows left for the Tridion Boss, one ? two ?? just hoping now we don’t run into a Kill screen
NB Other main drivers for visiting an intranet, in no particular order: Check next pay date, Staff offers, Staff phone book, Change staff photo, Check pay scales…